Community review guidelines
Your voice matters. Share honestly, respectfully and with care for others.
Your experience, in your words
Share an honest, firsthand experience. Keep your review about the named organization, place, provider or treatment—not someone else’s story. Existing organization reviews allow one review per member and organization, with 1–5 stars and 50–1,000 characters.
No rewards or conflicts of interest
Do not write fake, paid or incentivized reviews. Do not review a target where you or your family are an owner, employee or competitor, or otherwise have a conflicting connection. Members who work in the industry are welcome in our community; this guidance concerns independent reviews, not your right to participate or share your story.
Respectful does not mean only positive
Describe what happened and how it affected your experience. Honest criticism is welcome. Avoid personal attacks, threats, hate, spam, promotion and profanity aimed at people. Do not state accusations of crimes or malpractice as established facts. Organizations cannot edit another member’s review; editing remains with its author.
Protect people’s privacy
Leave out other people’s health information, private contact details, insurance IDs and identifying allegations about non-public staff. A public reply should never confirm that someone is a patient or discuss their care. Review guidance is not a promise that every inappropriate detail will be detected automatically.
Experiences are not medical advice
What worked for one person may not work for another. Do not recommend doses or tell someone to start, stop or change treatment. Talk with your hematologist or HTC about your own care. For a medical emergency, call 911 or seek emergency care—do not wait for a review or community reply.
Experienced a side effect?
Tell your HTC. You can also report it to the FDA through MedWatch. This link does not send your review or health information.
FDA MedWatch